Privacy Policy

Introduction

Social Rides is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store and protect your information when you use our platform.

By using Social Rides, you agree to the practices described in this policy. If you do not agree to this policy, please do not use our platform.

1. Data We Collect

1.1 Information You Provide

User account: name, email address, encrypted password, profile picture
Profile: biography, location, cycling preferences
Content: shared routes, photos, comments, descriptions
Communications: messages sent via our contact form

1.2 Automatically Collected Data

Browsing data: IP address, browser type, pages visited, session duration
Location data: geographic position (if you allow it) to display nearby routes
Cookies and similar technologies: to improve your experience and analyse platform usage
Interaction data: routes viewed, communities joined, events you participate in

1.3 GPX and Route Data

When you share a route, we store GPX data including geographic coordinates, altitude, distance and other metadata associated with your ride. This data can be public or private depending on your privacy settings.

2. How We Use Your Data

We use your personal data to:

Create and manage your user account
Provide, maintain and improve our services
Personalise your experience (route suggestions, recommended communities)
Send you important service notifications
Respond to your requests and provide customer support
Analyse platform usage to improve our features
Detect, prevent and resolve technical or security issues
Comply with our legal obligations

We never sell your personal data. We may share your information in the following cases:

3.1 With Other Users

Depending on your privacy settings, certain information (name, profile picture, public routes) may be visible to other users of the platform.

3.2 With Service Providers

We use third-party providers to help us deliver our services (hosting, analytics, customer support). These providers only have access to the data necessary for their functions and are required to protect it.

3.3 For Legal Reasons

We may disclose your information if required by law, judicial proceedings, a court order or a government authority.

3.4 In Case of Business Transfer

In the event of a merger, acquisition or asset sale, your personal data may be transferred. We will inform you of any change in control of your data.

4. Data Security

We implement technical and organisational security measures to protect your data:

Password and sensitive data encryption
Secure HTTPS connections
Limited access to personal data (principle of least privilege)
Monitoring and detection of suspicious activity
Regular backups

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

Right of access: obtain a copy of your personal data
Right of rectification: correct inaccurate or incomplete data
Right to erasure: delete your data (right to be forgotten)
Right to restriction: limit the processing of your data in certain cases
Right to portability: receive your data in a structured, commonly used format
Right to object: object to the processing of your data
Right to withdraw consent: at any time, when processing is based on consent

To exercise these rights, contact us at: privacy@socialrides.cc

You also have the right to lodge a complaint with your national data protection authority if you believe your rights are not being respected.

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

Essential cookies: necessary for platform operation (authentication, preferences)
Analytical cookies: help us understand how users interact with the platform
Functional cookies: remember your preferences and personalise your experience

You can manage your cookie preferences in your browser settings. Note that disabling certain cookies may affect the functionality of the platform.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. When you delete your account, we delete or anonymise your personal data, unless we are legally required to retain it (for example, for tax or legal reasons).

Public routes you have shared may remain available in anonymised form even after your account is deleted, unless you explicitly request their removal.

8. International Data Transfers

Your data may be transferred to and stored on servers located outside your country of residence, including within the European Union. We ensure that these transfers comply with GDPR requirements and other applicable data protection regulations.

9. Minors’ Data Protection

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete that data.

For minors aged 13 to 18, parental consent may be required in accordance with local legislation.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will inform you of any significant changes by publishing the new policy on this page and updating the “last updated” date at the top of this document.

We encourage you to review this page regularly to stay informed about how we protect your data.

11. Contact Us

For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at:

Email: privacy@socialrides.cc
Contact form: socialrides.cc/contact