Frequently Asked Questions

Social Rides organizes the rides of your club or your group of friends - who's coming, where and when you're meeting. Most cycling apps focus on your individual performance or plotting a route; Social Rides coordinates the people, not just the route. You can import a GPX file exported from your usual app to create your ride in a few clicks.

Most cycling apps are built for individual effort - tracking your performance or plotting a route. Social Rides is built for organizing a ride with others - who's coming, group capacity, one-click cancellation for bad weather, your group's ride history. Many of our users keep their usual tracking app for their stats and use Social Rides to coordinate their club or friend group rides.

Yes, Social Rides is completely free. You can create an account, share your routes, join communities and participate in events at no cost.

You can browse public rides without an account, but to share your own routes, join communities and participate in events, you need to create a free account.

To create a ride:

1. Sign in to your account
2. Click the "Create" button in the navigation or the "+" button at the bottom of the screen (mobile)
3. Import a GPX file or draw your route on the map
4. Add the details (title, description, activity type, date, etc.)
5. Choose the visibility (public, unlisted or private)
6. Publish your ride

We accept GPX files, the universal standard for GPS tracks. Most cycling apps and computers (Strava, Garmin, Wahoo, etc.) allow you to export your routes in GPX format.

• Public : visible to everyone, appears in searches and on the map
• Unlisted : accessible only via direct link, does not appear in searches
• Private : visible only to you and members of your private communities

Yes, you can edit or delete your rides at any time from the ride page. Click the "..." button and select "Edit" or "Delete".

A community is a group of cyclists sharing the same interests. It can be a cycling club, a group of friends, a bike shop or a local group. Communities allow you to organise rides, share routes and connect with other members.

To join a community:

1. Browse communities via the "Communities" page
2. Click on a community to see its details
3. Click "Join"
4. If the community requires approval, your request will be sent to the owner
5. Otherwise, you join the community immediately

From the "Communities" page, click "Create a community". You will need to provide a name, type (club, group, shop, etc.), description and choose privacy settings. Once created, you become the owner and can invite members.

• Public : visible to everyone, anyone can see rides and members
• Private : only approved members can see the community's content

You can also enable "Approval required" to manually validate new membership requests.

Yes, we take data protection very seriously. Your passwords are encrypted, we use secure HTTPS connections and we comply with GDPR. See our Privacy Policy for more details.

It depends on the visibility level you choose when creating the ride. You control who can see your routes (public, unlisted or private).

You can delete your account from your settings. Go to "Settings" → "Account" → "Delete my account". This action is irreversible and will delete all your data.

If you encounter inappropriate content (comment, ride, etc.), click the "..." button and select "Report". You can also contact us directly at contact@socialrides.cc.

Social Rides is a responsive web app accessible from any modern browser (Chrome, Firefox, Safari, Edge) on desktop, tablet or smartphone.

Currently, Social Rides requires an Internet connection to work. We are working on offline features for the future.

First try these solutions:

• Refresh the page (F5 or Ctrl+R)
• Clear your browser cache
• Try with a different browser
• Check your Internet connection

If the problem persists, contact us via our contact form describing the problem in detail.

We don't have a public API yet, but it's on our roadmap. If you're interested in an integration, contact us at contact@socialrides.cc.